STORE MANAGER

The Store Manager leads the G-Star store to meet or exceed targets in sales, merchandising, profit, and other key KPIs to drive business growth for G-Star. The role involves creating and maintaining a workplace powered by a dedicated, efficient sales team that delivers an exceptional omnichannel customer experience reflecting G-Star's DNA. They foster a strong sales and service culture to optimize both the brand/shopping experience and store performance.

Key Duties & Responsibilities

Store Sales & KPI Management

• Performance Optimization: Drive store performance while managing real-time KPIs.
• Strategic Planning: Develop weekly and monthly action plans, prioritizing key store activities.
• Team Guidance: Provide hands-on guidance and support to the store team to achieve KPIs across talent, operations, product, customer service, and financial metrics.
• Reporting: Supply the District Manager with real-time feedback on business performance, trends, and key drivers.

Team Development

• Performance & DNA: Drive overall store team performance by overseeing recruitment, training, and the development of sales techniques, customer service, teamwork, and G-Star brand DNA.
• Onboarding: Ensure timely hiring and seamless integration of new employees through the G-Star platform.
• Training & Coaching: Identify team training needs and deliver online or in-person sessions (covering sales, service, and product knowledge), providing direct coaching to staff.
• Scheduling: Create and adjust store staffing schedules efficiently.
• Work Culture: Guarantee and foster a safe, inclusive, motivated, and engaged work environment.

Store Operations

• Compliance: Ensure staff adherence to company policies and procedures.
• Store Standards: Maintain complete stock replenishment and ensure the store remains clean, orderly, and presentable at all times.
• Visual Merchandising: Guarantee that VM standards and seasonal marketing campaigns strictly align with G-Star concepts (product presentation, mannequins, window displays, signage, etc.).

Candidate Profile

• Experience: 3–5 years of experience as a Store Manager or Assistant Store Manager.
• Retail Expertise: Strong knowledge of retail metrics (KPIs), budgeting, forecasting, and developing action plans to boost store performance.
• Product Knowledge: Background in apparel, denim, or fashion.
• Industry Sector: Preferably denim/fashion, luxury goods, beauty, or cosmetics.
• Languages: Strong English communication skills.

Key Competencies

• Leadership: Excellent communication and team leadership skills.
• Mindset: Results-driven with a high-energy, positive attitude.
• People Skills: People-oriented personality with strong presentation, coaching, and training abilities.
• Flexibility: Adaptability to work in different store locations as needed.