STORE MANAGER

Job Purpose

Lead the G-Star store to meet or exceed targets in terms of sales, visual merchandising, profits, and other KPIs. The primary role is to build and maintain a high-performing, dedicated sales team that delivers an exceptional omnichannel customer experience while representing the G-Star brand DNA.

Key Duties & Responsibilities

1. Sales & KPI Management

• Drive store performance and monitor KPIs in real time.
• Develop weekly and monthly action plans, prioritizing key store activities.
• Provide hands-on guidance to the team to achieve targets across sales, operations, product, and customer metrics.
• Report real-time performance, trends, and business drivers to the District Manager.

2. Team Development

• Oversee team performance through recruitment, onboarding, training, and sales technique development.
• Identify training needs and deliver online or in-person sessions (sales, customer service, product knowledge).
• Create and manage staff scheduling.
• Foster a safe, inclusive, motivating, and engaging work culture.

3. Store Operations & Visual Merchandising

• Ensure full compliance with company policies and operating procedures.
• Oversee product replenishment and maintain store cleanliness and order.
• Execute Visual Merchandising (VM) standards and seasonal marketing campaigns according to G-Star requirements (displays, mannequins, signage).

 Candidate Profile

• Experience: 3–5 years of experience as a Store Manager or Assistant Store Manager.
• Industry: Background in fashion/denim (preferred), luxury goods, or beauty and cosmetics.
• Knowledge: Solid understanding of retail operations, KPIs, budgeting, forecasting, and action plan development.
• Languages: Good communication skills in English.

Key Competencies

• Leadership & Communication: Strong ability to train, mentor, and motivate a team.
• Results-Oriented: Strategic mindset focused on hitting financial and operational targets.
• People-Centric: Positive attitude with a passion for working with people.
• Flexibility: Adaptability to support or work across different store locations in English.